Educational Technology - Software Support Sites and Frequently Asked Questions

The purpose of this page is to provide ETs with useful links to support sites for technical troubleshooting and software implementations as well as an archive of frequently asked educational technology questions.

For schools that want to run READ 180 Stage B & C on the same db, this can be done with one codicil: Stage C students who test out to Level 1 must have all Stage B topic CDs marked as completed through the Edit Students function within the Management Suite.  This will ensure they begin on Topic CD C01 rather than erroneously with B01.  Additionally, schools may also find answers to questions on the Scholastic READ 180 web site: http://teacher.scholastic.com/read180/techsupp/faq.htm (external site)

Question: How do you fix incorrect student numbers in EXCENT? I know that almost every school has had the problem of a student given an incorrect social in WinSchool. Often this student is added into EXCENT. After the wrong social is in Excent, you can't change it to get the correct kid. Well, here is the solution. And it does work. I had two schools so far that fixed this problem.

In order to fix this student record you must login as the administrator of Excent. Delete the record that was fixed in WINSCHOOL with the corrected ID. In Excent you can go to the Admin/Admin Functions area and select Change Student ID's. Type in the wrong ID for the student that you wish to change. Then change the students ID to the correct ID.

Question: Are virus protection programs available for free downloading by DoDDS employees to install on their personal computers?

From a recent DoD-CERT AntiVirus Team e-mail message. "On Jan. 31, 2003, DISA and Network Associates announced the launch of a new Web site that will allow active Department of Defense (DoD) military and civilian employees to access anti-virus, anti-hacker and anti-spam software from their home PC's. This marks the first time a comprehensive consumer security solution is being offered to DoD users. Home use of security products lessens the threat of employees transferring malicious logic onto DoD networks.

Through the agreement, McAfee's VirusScan 7.0 Home Edition software is available to Department of Defense employees free of charge for their home use. With McAfee VirusScan, users can scan and protect their computers from the thousands of viruses, Trojans and other malicious code that may harm PCs. McAfee VirusScan also comes with an integrated personal firewall that blocks hackers from gaining access to users' systems.

DOD users can download these services at http://www.mcafee.com/dod/ (external site)